Refund Policy

Last updated: 18 October 2026

Our 14-day money-back guarantee

We want AI-Proof to be genuinely useful. If, within 14 days of your purchase, you don't feel it was worth what you paid, email us and we'll refund you in full. No hoops — we may ask "what could we do better?", but answering is optional.

What it covers

How to request a refund

  1. Email hello@aiproofhq.com from the address you used to buy (or include it in your email), with the subject "Refund".
  2. Include your Stripe receipt number if you have it — it helps us find your order quickly.
  3. We'll confirm and process the refund to your original payment method within [5] business days. Your bank may take a further 5–10 business days to show it.

Refunds are made in US dollars. Because of currency movements and bank fees, the amount in your local currency may differ slightly from what you were charged; we can't control this.

Fair use

The guarantee is per customer, per product. We may decline refunds where there is clear abuse (for example repeated buy-and-refund, or a guide that has been shared publicly). Once refunded, please delete your copy.

Your legal rights

This guarantee is in addition to, and does not limit, any rights you have under the consumer protection laws that apply to you.

Who processes refunds

AI-Proof (the "Site", the "Products") is operated by Kiwiplus, Kuala Lumpur, Malaysia ("Kiwiplus", "we", "us", "our"). Contact: hello@aiproofhq.com.